Shipping Policy

Shipping & Delivery

At Love & Loom, every garment is thoughtfully handcrafted with exceptional attention to detail. As each piece is created in limited quantities, we take the time to ensure it meets our quality standards before it reaches you.

Thank you for your patience and for supporting conscious craftsmanship.

Order Confirmation

Once your order has been successfully placed, you will receive an order confirmation email containing your purchase details.

As soon as your order is dispatched, a separate email with your shipment tracking information will be sent to you.

Processing & Dispatch

Each Love & Loom garment undergoes careful finishing and quality checks before dispatch.

Orders are typically processed and shipped within 7–14 business days from the date of order confirmation. During new collection launches, festive periods or promotional events, dispatch timelines may be slightly extended. Should this occur, our team will keep you informed.

Domestic Shipping (India)

• Complimentary shipping is available across India on all prepaid orders.
• Once dispatched, orders are generally delivered within 3–7 business days, depending on your location.
• All domestic shipments are handled by trusted courier partners to ensure your order reaches you safely.

International Shipping

Love & Loom proudly ships worldwide.

Delivery timelines vary depending on the destination country and customs procedures. Any customs duties, import taxes or local government charges applicable in the destination country are the responsibility of the customer.

Order Changes & Cancellations

As our garments enter production and fulfilment shortly after an order is placed, we are unable to accommodate cancellations, modifications or changes to shipping details once an order has been confirmed.

If you require assistance after receiving your order, please refer to our Exchange & Return Policy.

Product Availability

Our collections are produced in limited quantities. While we strive to maintain accurate inventory, there may occasionally be instances where an item becomes unavailable after an order has been placed. Should this occur, our team will promptly offer an alternative, store credit or a full refund.

Love & Loom reserves the right to update product availability, pricing and product specifications without prior notice.

Product Representation

We make every effort to ensure that our product images, colours and descriptions accurately reflect each garment.

As every piece is handcrafted, slight variations in embroidery, embellishments, print placement or finishing are part of its unique character and should not be regarded as defects.

Please note that colours may appear slightly different across various screens and devices.

Delivery Delays

Delivery timelines are estimates only. While we work with trusted logistics partners, occasional delays may occur due to weather conditions, public holidays, courier disruptions or customs clearance. Love & Loom is not liable for delays once the shipment has been handed over to the courier partner.

Shipping Address

Please ensure that your shipping address and contact details are accurate at the time of placing your order. Love & Loom cannot be held responsible for delays, failed deliveries or additional shipping charges resulting from incorrect or incomplete information provided by the customer.